Patient Satisfaction Archive

A Letter About Patient Care at Intermountain Medical Imaging

When pain brings you to the doctor, the hope is to leave with a quick fix. There’s little that is more disappointing than being told that you’ll have to wait for relief and that testing is required. The professionals at Intermountain Medical Imaging (IMI) in Boise understand that when you come in for one of […]

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Large-Bore MRI | Our New MRI Scanner Is More Comfortable Than Ever.

An MRI is something that most people have to have at some point during their lives. For some, it’s a relatively easy experience that is over quickly and gives them the answers they need. For others, just thinking about the process involved elicits feelings of anxiety. If you are in need of an MRI, and […]

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Worried, Confused, Intimidated? Let Intermountain Medical Imaging help.

Whether you are in need of diagnostic imaging or an interventional procedure, our facilities offer the same sophisticated digital equipment found in the hospital without the hassles of large parking lots, endless corridors and inconvenient scheduling. Don’t just take our word for it, find out for yourself why IMI patients wouldn’t go anywhere else for their radiological needs!

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Interventional Radiology Superstars – It’s all about the patients!

At Intermountain Medical Imaging, our interventional radiology department prides itself on providing patients a quality experience, as reflected in our patient satisfaction scores. The IR team consists of a variety of team players, including our sub-specialized radiologists, stellar nursing team, and our highly qualified radiology technologists.

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IMI Patient Satisfaction Scores

Have you ever heard of a Net Promoter Score or Loyalty Index? This metric is used by companies to measure not only patient satisfaction, but patient loyalty. “How likely would you be to recommend {a company, product, or service} to your friends, your colleagues, or your family members?” For example, in 2012, Virgin America held […]

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