I was treated with respect and dignity that made a terrible and scary situation, a positive experience. Thank you ever so much.
I would not change a thing when it comes to your care and services. Your technicians were excellent, and very friendly. Both made you feel very comfortable, and were easy to talk to. Your office staff were the best.
It was perfect. The technician was friendly and made an uncomfortable situation actually seem comfortable. Thank you.
Thank you for sending me this survey. I really wanted to contact IMI regarding my experience was just waiting until I am pain free but will utilize this survey to toot their horn now as well as later. I want you to know that I have even discussed with several people what a great experience I had that afternoon. The most stand-out part for me was how refreshing to go to a business where the employees genuinely seem happy and enjoy there job. Because I was and still am in a lot of pain I wasn’t able to get names of your employees but from the moment I walked in, sat down for paperwork, waited to go back, changed, mri techs…etc. everyone helpful, nice, pleasant and again refreshing in that they were happy. Great job! Keep those employees happy and I don’t see how you’d ever have a bad survey! Fantastic job thank you!
Everything was great. I was nervous and dreading the MRI because I had never had one before but the moment I entered IMI I was greeted like an old friend and made to feel VERY welcomed. Everyone was super nice and took good care of me.
My experience was amazing. Everyone was very sweet and kind and friendly. They were very understanding about my nervousness and took great care me. They made me feel safe and comfortable and were with me during the whole procedure. This was my forth mri and the first at imi, and i will never go anywhere else. It was a level of care that i have never experienced before. i appreciate everyone so much.
The front desk lady was awesome!!! The two ladies who brought me to the MRI room could not have been nicer! Loved them both! Great place and i will definitely go again and refer everyone I know who is having an MRI to go there!!!
Care and services depend on staff, and in my visit the staff was quick, efficient, caring and knowledgeable. Sunny dispositions mean a great deal to me when I am worried or in pain, and they were great and interaction so that I kept my spirit strong. That is the best service I’ve had in awhile.
My nurse/x-ray tech was WONDERFUL! I can’t say enough good things about her.
They were very caring and I would recommend them to all I know that is having any x-rays.
I walked in and they took me immediately. I was in a lot of pain and they were extremely sensitive to my needs. They took the x-ray asking all along if they could help me with anything. Before I knew it I was out the door. Dr. got my x-rays and called me immediately!
I’ve been to this facility as well as other IMI facilities and they are all top notch!! The staff is amazing – friendly and competent. I fee very comfortable there.
I think, based on my experience, that you and your staff are doing a fantastic job with customer relations. Staff is very friendly and behaves in a very competent manner which instills a level of confidence for me, the patient.
I have no complaints: Your staff was terrific and very kind and understanding, particularly given the freshness of my cancer diagnosis. Our tech was terrific in explaining what was about to happen to me and what to expect. That was a huge relief and took a lot of the stress out of this visit. I always knew what was about to happen and when, and we really value that.
The individual who did the injection with x-ray guidance was very pleasant and very informative. Explained the entire process and educated me on the process. Enjoyed it very much. Plus, it didn’t even really hurt.
Everything was handled very well. Especially the nurse that prepped me for the Dr. the Dr. did a very good job too. I have no complaints.
This was recommended by the pain specialist dr. I had a very nice experience with Intermountain Imaging and would recommend you to anyone.